We would love it if more of our patients booked appointments and ordered their repeat prescriptions online! It is quick and easy for you and helps reduce our admin time and overheads.
We use a system called Patient Access. It is a website that connects to our computer system giving you access to our services. You can find a link on the website, or download a free Android or iOS app for your mobile. It’s easy to use, and the site is encrypted so it is secure.
- Book new appointments without having to phone.
- Cancel appointments you can't attend any more.
- View all appointments you have coming up.
- Order repeat prescriptions so they are ready to pick up
- View aspects of your medical record online (summary, current medications, immunisations, allergies)
- Update your contact details
You can set up a basic account online to book an appointment straight away, but to get the whole service we’ll need to check your ID and send you a registration letter with a PIN code to set up the full account. This might seem like a bit of effort, but keeping your data secure online is very important to us.
You can currently book 100% of our routine GP and nurse appointments online, along with all blood test appointments with the phlebotomist. Due to their nature and complexity, we are unable to offer emergency GP, Healthcare Assistant, travel & child immunisation or specialist disease clinic appointments to be booked online. However, we are constantly adding to our online services and hope to offer these soon.
To find out more or start the registration process for this service - click on the links below:
Information about Online Services
Registration form for Online Services
NB To register - 2 forms of ID will be required (one form of photo ID and one document for address verification). Completed forms or queries about online access can be emailed to firstname.lastname@example.org